Privacy Policy 

Foreman-Sheean Electrical & Communications

About this policy

This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website foreman-sheean.com.au.

In this policy, “Foreman-Sheean”, “we”, “us” and “our” mean Foreman-Sheean Electrical & Communications Pty Ltd (ABN 99 631 940 399), part of the Geniux group of companies.

Personal information we collect

The types of personal information we may collect about you include:

• your name and contact details, including email address, postal address, site or street address and telephone number;
• details of the products and services we have provided to you or that you have enquired about, and our response to you;
• information about your property or site needed to quote for and carry out work, such as site access details, switchboard and installation details, and photos taken on site;
• with your consent, your electricity usage, meter and billing information, including data held by your energy retailer, distributor or the Australian Energy Market Operator, where we need it to design or assess solar, battery or energy solutions;
• billing and payment details needed to invoice and receive payment for our services;
• information you provide in customer surveys or feedback;
• if you apply for a job with us, your resume, work history, licences and qualifications, and referee details;
• information about your use of our website, including through cookies, such as pages visited, browser and device type, and approximate location; and
• any other personal information you choose to give us.

How we collect it

We collect personal information directly from you, for example when you contact us, fill in a form on our website, request a quote, engage us for work, or apply for a job.

We may also collect it from third parties, such as builders, property managers or principal contractors who engage us for work at your site, your energy retailer or distributor (with your consent), other businesses in the Geniux group, and referees you nominate.

How we use your personal information

We use personal information to:

• respond to your enquiries and prepare quotes;
• plan, carry out, certify and maintain the work you engage us for;
• arrange network connections, compliance certificates and other approvals required by law;
• invoice you and manage payments;
• manage maintenance programs, service agreements and breakdown call-outs;
• assess job applications;
• improve our services and our website; and
• send you information about our services, where you have agreed to this or the law allows it.

Who we share it with

We may disclose personal information to:

• other businesses in the Geniux group, where they help deliver or support our services;
• our subcontractors, suppliers and service providers (for example IT, software and cloud providers);
• electricity distributors, energy retailers and regulators, such as Energy Safe Victoria, where needed for connections, approvals and compliance;
• builders, property managers or principal contractors involved in your project; and
• anyone else you have agreed to, or where required or authorised by law.

We do not sell your personal information.

Overseas disclosure

Some of our software and cloud providers may store information outside Australia. Personal information may also be accessed by Geniux group staff located in Indonesia and India. Where this happens, we take reasonable steps to make sure your information is handled in line with the Australian Privacy Principles.

Cookies and website analytics

Our website uses cookies to understand how it is used and to improve it. You can set your browser to refuse cookies, although some parts of the website may not work properly as a result.

Marketing

If you receive marketing messages from us, you can opt out at any time by using the unsubscribe link in the message or by contacting us.

Keeping your information secure

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, change or disclosure. When we no longer need personal information and are not required by law to keep it, we take reasonable steps to destroy or de-identify it.

Accessing and correcting your information

You can ask to access the personal information we hold about you, or ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below. We may need to confirm your identity first, and we will respond within a reasonable time.

Complaints

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Changes to this policy

We may update this policy from time to time by publishing a new version on our website. The updated policy applies from the date it is published.

Contact us

For privacy questions, requests or complaints, contact Foreman-Sheean Electrical & Communications Pty Ltd:

• Email: info@foreman-sheean.com.au
• Phone: 1300 003 732
• Address: 271–277 Etiwanda Ave, Mildura VIC 3500

Last updated: 20 October 2026